There is a common theme to two of last week’s tales of corporate woe – the cyber hack at TalkTalk, and the publication of the independent report into the Thomas Cook tragedy, when two children died from carbon monoxide poisoning from a defective boiler while on holiday in Corfu in 2006. In the TalkTalk incident,
As governance leaders, we need to understand what goes wrong inside organisations to have a chance of preventing a recurrence. The fact that corporate crises – such as Toyota and VW – continue to happen does not take away from the need to learn the lessons. In fact, it increases the urgency of the challenge. And
Well, what is there to say about the emissions scandal inside Volkswagen (VW), the biggest car manufacturer in Europe, and a major global player? Maybe we could start by quoting the words of the President and CEO of Volkswagen’s US group, Michael Horn, who has admitted that the company “totally screwed up” in using software to
